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Privacy Policy

Privacy Policy

Introduction

Welcome to https://superior-play-therapy-therapy.denvermentalhealthcare.com (hereafter referred to as “Superior Play Therapy Therapy” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://superior-play-therapy-therapy.denvermentalhealthcare.com
  2. Mobile applications developed by us
  3. Online services and tools provided through our platform
  4. Any other features or products integrated into our digital offerings

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal details.

Processing Activities

This Privacy Policy outlines our data processing practices when:

  1. You sign up and use our applications as an authorized user
  2. You visit and navigate through our websites linked to this policy
  3. We communicate with you via email, phone calls, text messages (SMS), or newsletters

Personal Data Collection

We gather various types of personal information, including but not limited to:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile data.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: Records of financial transactions, bank account information (when provided for direct payments), and investment portfolios (if relevant).
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, purchase dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique device IDs, advertising IDs, and other mobile device attributes used to recognize your device across different platforms.
  6. Location Data: Geographic coordinates and location-based services data provided by your devices when you use our location-enabled services.
  7. Feedback: Opinions, reviews, and comments you share with us through surveys, feedback forms, or direct communications.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us on these networks.
  9. Product Information: Details about products or services of interest to you, including preferences, customization options, and communication choices.

We collect this data through various methods: user input forms, account settings, browsing activities, analytics tools, cookies, and third-party providers.

Cookies

Cookies are small text files stored on your device by websites or apps to remember user preferences, understand behavior, and improve functionality. We use cookies for the following purposes:

  1. Strictly Necessary: These ensure core website functions, like secure login, work correctly.
  2. Preference: Customizing content delivery based on your choices.
  3. Analytics: Providing insights into how our site is used, helping us improve user experience.

Users can manage and control non-essential cookies through our built-in Cookie Manager. For more information about cookies and their impact on privacy, visit All About Cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this policy or as required by law. Once the retention period expires, or when these purposes no longer apply, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your personal information. We employ:

  1. Encryption: Protects data during transmission and storage, ensuring secure communication between you and our servers.
  2. Secure Third-Party Processing: Collaborate with trusted third parties who adhere to strict privacy and security standards.
  3. Access Controls: Restrict access to personal data based on the principle of least privilege, ensuring only authorized personnel can access sensitive information.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or solicit personal information from children, and we encourage parents and guardians to participate actively in their children’s online activities.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  1. Access: Retrieve and review the data we hold about you.
  2. Rectification: Request corrections or updates to incomplete or inaccurate information.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  4. Restriction: Limit our use or disclosure of your data while we verify or dispute its accuracy.
  5. Portability: Receive a copy of your data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: Assert that we do not discriminate against individuals who exercise their data rights.

To exercise these rights or have any data-related queries, please contact our privacy team at:

  • Email: [email protected]
  • Postal Mail: Privacy Team, Superior Play Therapy Therapy, [Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, comments, or requests regarding privacy, data protection, or this policy, please reach out to:

  • Email: [email protected]
  • Postal Mail: Customer Support, Superior Play Therapy Therapy, [Address]
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